Holiday Information for you
Arrival
The official time for arrivals is between 2:00 and 8:00 p.m.. Nevertheless, you can already check in at the reception of our Moin! Hotel, Steinmarner Str. 83-89, in the morning. We guarantee that the flat will be ready for take over by 2:00 p.m.. Just give us a short information if you arrive later than 8:00 p.m. Our hotel has a 24 hrs key box which can be opened by means of a numerical code.
Departure
On the day of departure you are requested to leave the flat until 10:00 a.m..
Payment
One week after receiving our booking confirmation, a deposit of approx. 30 % of the total amount (at least 50.00 €). is due. As to the remaining sum, you can either transfer it before you start your trip or pay it upon arrival at the hotel by cash or per girocard payment.
Bar & Cafe
An excellent buffet breakfast is awaiting you every morning from 7:30 - 11:00 a.m. in the Moin! Hotel. The price for adults is 12.00 € and 8.00 € for children at the age of 4 - 15, infants are free of charge. Starting 2:00 p.m. we are offering you on a daily basis a variety of coffee and tea specialities. In the evenings, you can chill out in front of the fireplace and enjoy a glass of good wine, a cool beer or one of our delicious cocktails.
Reception Desk Opening Hours
You find the reception of the Moin! Hotel in Steinmarner Str. 83-89. We are here for you daily from 7:00 a.m. until 11 p.m..
Spa Tax
children until the age of 16 are free adults pay:
peak season (15.03. - 01.11.) 2.70 € per day
low season (01.11. - 15.03.) 1.70 € per day
Cot / High Chair
We gladly offer you an already made up cot and/or a high chair. For this service you would pay 1.00 € each per day.
Pets
Please contact us in advance if you want to bring your pet to "Haus am Mühlenpark".
The charge per pet/day will be 5.00 €.
Non-smoker apartments
In all apartments smoking is not allowed. Information for smokers: Kindly use the terrace or the balcony.
Massages and Cosmetic Treatments
The Moin! Beauty-Lounge opens for you Tuesdays to Sundays from 9:00 a.m. to
1:00 p.m.. Don't hesitate to make an appointment with us. We are looking forward to welcome you in our wellness area.
Cancellation of Booking
We recommend to take out a travel cancellation insurance, i.e. with Hanse Merkur.
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Details of cancellation charges are specified in the terms and conditions (T&Cs).